FAQ

1. Is registration mandatory? No.

2. What do I have to do to register? Click on the link "Log in" or the link "your account" in the static bar at the top, on the right. To start the registration please enter your e-mail in the field "Create your account".

3. How do I log in? Click on the link "Log in" or on the entry "Your account" in the static bar at the top, on the right. Fill in the data and click on "Log in" in the field "Are you already registered?".

4. How do I log off? Click on the "(Log off)" item in the static bar at the top, on the right.

5. What should I do if I forget my password? Click on the link "Log in" or on "Your account" in the static bar at the top right. Click on the link "Forgot your password?".

6. What should I do if I forget my e-mail address? Contact us and we will forward you your data.

7. What do I have to do to change my personal data? Click on the link "Log in" or on the entry "Your account" in the static bar at the top, on the right. Fill in the data and click on "Log in" in the field "Are you already registered?". Click on the link "My personal data", you can change your personal data on this page.

8. What do I have to do to change my email? Click on the link "Log in" or on the entry "Your account" in the static bar at the top, on the right. Fill in the data and click on the "Log in" item in the Privacy

9. What do I have to do to change or add the address to which I receive the ordered products? Click on the link "Log in" or on the item "Your account" in the static bar at the top, on the right. Fill in the data and click on "Log in" in the field "Are you already registered?". Click on the link "My Addresses" and you will be able to change your data.

10. For any other questions not listed please contact us.